Privacy Policy
Last updated: March 24, 2026
1. Information We Collect
We collect information you provide directly, including:
- Name and business name
- Email address
- Phone number (mobile)
- Service zip code/location
2. SMS Text Messaging Policy
By providing your phone number and checking the consent box, you agree to receive text messages from Cypress Signal LLC related to:
- Appointment confirmations and reminders
- Service updates and scheduling
- Lead notifications and follow-ups
- Account-related communications
SMS Terms & Conditions
- Message Frequency: Message frequency varies. You will receive approximately 1-4 messages per week based on service activity. During active campaigns or urgent leads, frequency may increase temporarily.
- Message & Data Rates: Standard message and data rates may apply for each message sent and received from your mobile phone.
- Opt-Out Instructions: You may opt out at any time by replying STOP to any message. This will immediately cancel your SMS subscription. For help, reply HELP or contact us at contact@cypresssignal.com.
- Carriers: We are not liable for delayed or undelivered messages. Participating carriers are not liable for delayed or undelivered messages.
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Send appointment reminders and service updates (with your consent)
- Send promotional communications (with your consent)
- Process transactions and send related information
- Respond to inquiries and provide customer support
4. SMS Data & No-Sharing Policy
CRITICAL: We do not sell, rent, or share your SMS opt-in information with any third parties for marketing purposes.
Your mobile phone number and SMS consent are used solely for communications from Cypress Signal LLC. Your information will NEVER be:
- Sold or rented to third parties
- Shared with marketing partners
- Used for purposes unrelated to your inquiry without your explicit consent
Your information may be shared with service providers who work on our behalf (e.g., SMS delivery providers like Twilio or GoHighLevel, payment processors) but only under strict data protection agreements.
5. Cookies & Tracking
We use essential cookies for website functionality. We do not use third-party tracking cookies or sell your browsing data.
6. Information Sharing
We do not sell or rent your personal information. We may share information with:
- Service providers (SMS providers, payment processors)
- Legal authorities if required by law
- Business partners with your consent
7. Data Security
We implement industry-standard security measures. However, no method of transmission over the internet is 100% secure.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of SMS communications at any time (reply STOP)
9. Contact Us
If you have questions about this Privacy Policy, contact us:
Email: contact@cypresssignal.com
Phone: (318) 555-0123
Address: Jena, Louisiana 71330
Cypress Signal LLC is a Louisiana-based technology company providing missed-call recovery and lead generation services for local home service businesses.