Privacy Policy

1. Information We Collect

Cypress Signal LLC collects information you provide directly to us, including:

• Name, email address, and phone number
• Business information (company name, address, services offered)
• Communications you send us
• Payment information (processed securely through our payment processor)

2. SMS Text Messaging

By providing your phone number and opting in, you agree to receive text messages from Cypress Signal LLC related to:

• Appointment confirmations and reminders
• Service inquiry follow-ups
• Lead qualification messages
• Account notifications
• Customer support communications

Message frequency varies based on your interactions. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions and abuse

4. SMS Data & No-Sharing Policy

CRITICAL: We do not sell, rent, or share your SMS opt-in information with any third parties for marketing purposes.

Your mobile phone number and SMS consent are used solely for communications from Cypress Signal LLC. Your information will NEVER be:

• Sold to data brokers or marketing lists
• Shared with third-party advertisers
• Rented or leased to other businesses
• Used for purposes unrelated to your inquiry without your explicit consent

Your information may be shared with service providers who work on our behalf (e.g., SMS delivery providers, payment processors) but only under strict data protection agreements.

5. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website (analytics)
• Improve our services based on user behavior
• Enable essential functionality (form submissions, authentication)

You can control cookies through your browser settings. Disabling cookies may limit some website functionality. We use Google Analytics to collect anonymous usage data.

6. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With service providers who work on our behalf
• To comply with legal obligations
• To protect our rights and safety
• In connection with a business transfer

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access and update your personal information
• Opt out of promotional communications
• Request deletion of your data
• Obtain a copy of your data

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: